ABOUT FABRIC & COLORS

 

What Kind of Fabric Do You Use?
I use only the highest quality 100% pure silk. The type and thickness may vary from one artwork to another. 

 

Do you paint on different color silk?

No. I use only white silk and create the color of the background myself, according to the idea of each work. 

 

What type of colors do you use for your Artworks?

Mostly I paint with the French brand Pébéo Setasilk, colors made specially for painting on pure silk. I also use Javana and Marabu. From the old days I also have Japanese pigments, which are great for pure silk as well.

 

What if I will have allergy after I receive Silk Painting?

Silk and the colors I use are hypoallergenic. I am very sensitive to smells, colors and dust myself, so I create my art to be health safe. 

 

Do you teach Silk Painting?

I do not. This site was created to share my art and to offer my original artworks.

 

 

 

ABOUT CARE INSTRUCTIONS

 

Will the colors fade?

The paint used for all my artworks is fixed at the end of the process for permanence.

 

Please keep in mind that sunlight can reduce the intensity of any color, so never leave your painting next to a window or in direct sunlight for long.

Kept away from direct sunlight, it will keep its beauty for many years. 

 

How do I clean my Artwork if it gets dusty?

You can clean it with slightly wet fabric or dust remover.

 

What do I do in case I get a stain on my Silk Painting? 

Please see the Care Instructions on your private documents page. They contain detailed instructions.

 

What if the water drops on my Artwork?

All my silk paintings are color fixed and absolutely water friendly. Just let it dry a bit on air and iron on the reverse side while still damp.

 

 

 

ABOUT DOCUMENTS

 

Will I receive a Certificate of Authenticity?

Yes, and much more. Every original painting is entered into the Sono Seta Collectors' Registry under its own Work ID, and you join the circle of collectors who own these one-of-a-kind works. Your Certificate of Authenticity, Care Instructions and Terms of Ownership Transfer are kept on a private page created for you alone. The link is sent to you by e-mail together with your tracking number once your artwork has shipped, and the password follows in a separate e-mail. Your painting is documented from the day it leaves my studio, and its provenance is recorded as it passes from one owner to the next. A documented history is what collectors and galleries look for when a painting changes hands, and it adds to the standing of the work. Silk paintings are shipped without paper documentation.

 

 

 

ABOUT COMMISSIONS

 

Can I make a custom order from my own pictures?

Yes. You can send me your image through the Contact page or by e-mail at info@sonoseta.com, with a description, color scheme and any ideas or questions. I will get back to you with a cost and time estimate and a detailed description of your desired artwork.

 

How do I send you my files?

Please send them to info@sonoseta.com.

 

If I like a certain photo but would like it painted in different colors, can that be done?

Of course. Just send me the photo and a description of what you would like. If you prefer, we can discuss all questions by e-mail: write via the Contact page and I will get back to you as soon as possible.

 

Can I order a painting that has already been sold?

Each painting is a one-of-a-kind original and cannot be repeated. I would be glad to create a new work for you: please write via the Contact page. 

 

 

 

ABOUT ORDERING

 

How do I order an available artwork?

Place the order online or contact me for a direct transaction.

 

How fast will I receive my purchase?

Your artwork will be ready for shipping within 1–3 business days (for items available on the site), plus transit time to your destination. For custom orders, I will inform you of the timeline once we agree on the details. I ship all artworks with DHL. Once the courier has picked up the parcel, you can track it on the DHL website until it is delivered.

 

Is it safe to pay online?

Payments are processed securely by PayPal.

 

What are the payment terms?

For items in stock, full payment is made before shipment. For custom orders, full payment in advance by PayPal right after we agree on the details.

 

Do I have to pay taxes and customs duties?

Yes. Customers are responsible for import taxes and customs duties in their own country or region, according to local policies. 

 

 

 

ABOUT VIEWING & RETURNS

 

Can I see the painting before I buy it?

Yes. Silk is best seen in person, so before your purchase I offer a private online viewing. We meet on a video call, and I show you the painting live on camera: the surface, the luminosity, every detail. Afterwards I photograph the silk once more in close-up and send you the photographs.

 

Do you accept returns?

I do not accept returns. Every painting is a one-of-a-kind original, and a painting on silk is meant to be chosen with certainty. That is why a private online viewing and additional photographs are available before every purchase. If your artwork arrives damaged in transit, please contact me within 3 days of delivery with photographs. All artworks are shipped insured.

 

 

 

ANY QUESTIONS NOT ANSWERED? 

 

Feel free to email me through the CONTACT  page and we will get back to you ASAP!